An integrated support system of digital and intelligent government and enterprise businesses for operators
Creating five core business processes of business flow, engineering flow, revenue flow, management flow, and service flow by introducing role-oriented customized output, which meets the demands of roles at all levels, standardizes the responsibilities and work division of roles at all levels, and further optimizes the whole process system of government and enterprise operations to realize the efficient end-to-end operation of the whole process
3 kinds of “100%”: “100%” customer self-service, “100%” business operation support, “100%” realization of partner self-service
18 business scenarios are summarized based on the processes before, during and after sales of the interaction with government and enterprise customers to drive the construction of core business processes. The effective combination of business + data + AI and cross-domain collaboration boost 18 standardized interaction scenarios of government and enterprise in an orderly and efficient manner
Scenario editing and capability integration for government and enterprise businesses of operators
Supporting the launch of goods, flexible combination and packaging of products and goods, and the full process with “dynamic” and agile data models and pricing methods to meet the needs of professional players, ordinary players, and industry DIY
Based on the digital enablement concept of AI + big data to drive business development and operation management of government and enterprise, in order to provide comprehensive digital and intelligent empowerment for government and enterprise roles and business processes, it is necessary to accelerate the integration and precipitation of basic capabilities of government and enterprise big data, and provide accurate and real-time big data capability adaptation for government and enterprise business scenarios to efficiently facilitate the digital transformation and development of government and enterprise
Customer self-service channel for online support system of digital service, business operation support portal for sales support system of internal operation, partner self-service channel for the ecological support of partner