Based on RFQ, dialog stream Q&A, knowledge graph, and LLM Q&A, it provides services such as knowledge Q&A, marketing recommendation, customer service consulting, task execution, etc., which can be applied to various fields such as intelligent customer service, CRM, and marketing recommendation.
Boast four powerful knowledge engines: High-Frequency Q&A, Conversational Dialogue, Knowledge Graph, and Large Language Model. These engines work together through a smart, hierarchical architecture to enhance information retrieval and analysis, resulting in improved answer accuracy.
Support three external integration methods: WEB, JS Plugin, and API, aiming to build a lightweight and efficient integration experience, greatly simplifying the customer's integration process and boosting deployment efficiency.
Provide canvas-based node orchestration, enabling the configuration of function nodes and large language model nodes with input and output parameters. This allows for the acquisition of knowledge, increasing the diversity and accuracy of knowledge acquisition.
AISWare ChatBots: Versatile applications in various scenarios, including telecoms, industry, manufacturing, transport, and so on.Flexible Configuration: Pre-set four dialogue engines, allowing for flexible combinations to cater to clients' specific business needs.
Channel Integration: Equipped with API to enable integration with third-party channels like apps, WEB, and mini-programs, based on clients' specific business needs for Q&A services.One-Click Optimization: Offer a one-click optimization to simplify configuration and fine-tuning of chatbotd for non-technical users. Our multi-round human-machine interaction and natural language feedback enable users to improve knowledge dialogue.
Intent Recognition: AISWare ChatBots unlocks the full potential of LLM, empowering clients to discover new opportunities and drive business growth.Multimodal Data Q&A: Offer advanced multimodal capabilities with significant differentiations, processing rich media inputs and outputs to extract valuable insights and support diverse client needs.
The operator faced challenges with high labor costs, limited customer support channels, and inconsistent knowledge levels among human customer support agents, leading to varying response quality and delayed responses during non-working hours. Online customer inquiries often went unaddressed, and agents struggled to handle complex business inquiries effectively.
Tel:(010)82166688
Fax:(010)82166699
Business Cooperation:marketing@asiainfo.com
Complaints mailbox:AI_AC@asiainfo.com
Tel:(010)82166688
Fax:(010)82166699
Business Cooperation:marketing@asiainfo.com
Complaints mailbox:AI_AC@asiainfo.com
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